Product Design

Cloud NGFW Simplified Onboarding

Date

Jul 2024

Client

Palo Alto Networks

Role

UX Designer

Strata Cloud Manager users face significant friction when onboarding Cloud NGFW via AWS Marketplace, leading to an 82% customer abandonment rate during free trials or subscriptions. This is due to time-consuming manual tasks, including acquiring AWS admin credentials, creating new user identities, and navigating multiple consoles to set up firewalls, endpoints, and policies, as Cloud NGFW cannot be deployed directly from SCM.

#design #research #development #cybersecurity #firewall #saas #web app

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